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Successful Communication


The key to a successful wedding? Communication. It is everything, from the very first email until the very end. I want to share with you what I think are the most crucial things to communicate with the bride that will really help your wedding days go smoothly and leave you with great reviews for your business.

  1. Prompt emails. Email back right away, use punctuation and write properly. You are a professional, and brides appreciate when they get to communicate with someone who is prompt and a pro

  2. Lay out your prices and policies clearly. Communicate any additional fees and policies you have before they book you so there are no surprises.

  3. Communicate your expectations for the day of, and ask the bride hers. Talk about timelines, location, people, and even little things like if there are mirrors available or ample lighting.

  4. Check in before the wedding. Even if you feel like you’ve covered all of the details, send a check in email a week before her big day. Express your excitement for her wedding, and ask if there have been any changes that you should be aware of.

  5. Show up early. There’s nothing worse than putting a bride into a panic on the morning of her wedding. Give her peace of mind by being more than on time, and allowing yourself time to park and set up.

Something I learned back in beauty school was to “under commit and over deliver.” This was in the context of the actual hairstyle, but I find this to be true in small things like showing up earlier than expected, sending out a PDF of the timeline, or just sending a thank you card for booking with you. Treat your clients like they are #1, and you will see a big return in your business!


#bridalbusiness #updoeducation #hairstylisteducation

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I love doing bridal hair and I am super passionate about working in the bridal industry. It can be a daunting task to get started, but I want to show you how and help you do more of what you love!
The Updo Collective is for passionate stylists like you, who want more creativity and freedom in their career. It's for stylists like you who want a place of learning and collaboration, to grow in our skills together. It's for stylists like you to have a community of support in an often competitive and isolating industry. 
Whether you are just getting started or have plenty of experience, there is a community for you here and I can't wait to hear your voice! Welcome!